Our customers are creating change.

Handicapformidlingen is one of Denmark's largest providers of patient care for people with disabilities and special needs. With over 5,000 carers and offices across the country, they help patients live independent and dignified lives — under the motto "Everyone deserves a good day!".

The company offers a wide range of services: personal assistance schemes, comprehensive care solutions, children's arrangements, accompaniment, respite care and specialised solutions for ventilator users. In their comprehensive care and respite care solutions, where HereTask is used, they coordinate everything from document sharing and task registration to incident reporting and logbook entries — with dedicated care teams and 24/7 cover.

"With HereTask, we now have a complete overview of all our patients — distributed across our teams in East and West Denmark. It makes a huge difference in everyday work when we can quickly see status and act on what's important."

— Louise Nybo, Healthcare Operations Manager

Before implementing HereTask, documentation and overview were spread across multiple systems. This made it difficult to get a complete picture of each patient's situation — and even harder to ensure all reporting requirements were met.

Structure with Two-minute overview

With the Two-minute overview in HealthBoards, Handicapformidlingen's staff now get a structured insight into each patient's current health situation. In just a few minutes, they can see the most important health data, current problems and risk factors — all in one place.

The structured overview means staff can spend less time searching for information and more time on what really matters: providing quality care to patients.

Structured reporting to respiratory centres

As a provider to respiratory centres at major hospitals, there are special requirements for daily documentation and reporting for ventilator users. Carers must follow treatment plans, document respiratory deviations and ensure a high professional standard in care.

With HereTask, Handicapformidlingen can now meet these requirements in a structured and efficient way. The platform guides carers through the necessary documentation and ensures that all relevant data regarding logbook entries and incidents are reported correctly and on time to the respiratory centre.

"Reporting to the respiratory centre was previously a time-consuming task. Now it happens automatically and in a structured way through HereTask, so we know we always meet the requirements as a provider."

— Louise Nybo, Healthcare Operations Manager

The result is a more secure and transparent process, where both Handicapformidlingen and their hospital clients have confidence that the documentation is correct and complete — for the benefit of patient safety and peace of mind.